"We need our mortgage to change with our life"

Payments

Many people think their mortgage is set in stone, but that's not the case. You can alter many aspects of your mortgage account as your life changes.

The most popular options are detailed below, but should you need anything else please call us on 0845 300 8000* (Monday to Friday 9am – 5pm) or email us at mortgage.services@boipluk.co.uk

Direct Debits

A Direct Debit is an automated payment, which means your monthly payments will change automatically if your mortgage account is affected by a rate change. Under the Direct Debit Scheme we must give you notice to amend your Direct Debit payment. So you’ll always know if your payments need to change.

Overpayments

  • Monthly overpayments

    If you are not in your promotional period and would like to arrange to make regular monthly overpayments, call us on 0845 300 8000* (Monday to Friday 9am – 5pm) or email us at mortgage.services@boipluk.co.uk for further information. Alternatively you can complete the
    form below. Fees and charges may apply, please see our Guide to Standard Mortgage
    Charges (PDF)    .

    Download our Payment Amendment form (PDF)

    • Please note that changes to the Bank of England Base Rate or Standard Variable Rate (SVR)
    will affect monthly overpayments and payments should be reviewed after every increase or decrease. Fees and charges may apply each time your payments are amended, please see
    our Guide to Standard Mortgage Charges (PDF).

  • Lump sum overpayments

    For details of how to make a lump sum overpayment, please visit the Making lump sum overpayments section.

Changing your payment date

You can change the date we collect your monthly mortgage payment by calling us on 0845 300 8000* (Monday to Friday 9am – 5pm) or email us at mortgage.services@boipluk.co.uk

Changing your term

If you'd like to reduce your monthly payments and you have a repayment mortgage, you can extend your existing mortgage term. Please remember if you choose to do this you'll pay back more interest, as you'll be repaying the mortgage over a longer period. However, if you want to save interest, you can increase your mortgage payments and reduce your mortgage term. Please note that this isn't possible when you're tied into a promotional period, please see our Guide to Standard Mortgage Charges (PDF) for details on any charges involved. For further information call us on 0845 300 8000* or email us at customer.advantage@boipluk.co.uk

Download Term change form (PDF)

Changing your repayment method

If you'd like to change your mortgage repayment method i.e. from an interest only basis to a repayment basis or to part repayment and part interest only, then please complete the relevant form, or for a quotation please call us on 0845 300 8000* or email us at customer.advantage@boipluk.co.uk

Please be aware, there is an administration fee. See the application form for information.

Please be aware that if you choose to pay on an interest only basis, the capital balance will remain unpaid. It is your responsibility to pay the capital balance by the end of your mortgage term.

Struggling to keep up with your payments

If you're struggling to maintain payments, or would like to discuss your mortgage affordability, we're here to help. Call our Mortgage Collections team on 0845 641 8988* (Monday to Friday 9am – 5pm).
If you prefer, you can seek independent advice from your local Citizens Advice Bureau or Money
Advice Centre.

At Bank of Ireland Mortgages, we are committed to being fair in all our dealings with any customer who is in arrears or has a mortgage shortfall debt. We comply fully with the Financial Services Authority Rules governing Arrears and Repossessions in line with the Mortgage Conduct of Business Rules Sourcebook. For further information about these guidelines, please contact us on 0845 641 8988*.

Your questions answered

If you're unsure of anything, our most frequently asked questions might help you.