Mortgage management made easy
We want to make your life as a Bank of Ireland Mortgages customer as simple and easy as possible. This includes giving you all the practical help and information you need to manage your borrowing and repayments effectively.
Whichever mortgage you have with us, before you decide to change anything, we strongly recommend you talk with one of our experienced Mortgage Specialists to make sure you have all the latest facts and figures to hand, so you can make sure you are making the right changes for your circumstances. Once you've spoken to us we can act on your request or, if we need to follow it up, get back to as soon as possible with a resolution.
Downloadable Direct Debit form
For added convenience we've provided the following form for you to download. Simply download the form below and print it off. When you've completed it (taking note of any fees and/or charges that may apply) please return it to us at the following address: Bank of Ireland Mortgages, Plaza West, Bridge Street, Reading, RG1 2LZ
Help if you're getting behind with your mortgage
Whatever the reason may be, if you're struggling to maintain payments or you'd like to discuss your mortgage affordability, we'll do all we can to help you. Please don't put off calling us, because the sooner you alert us to a potential problem, the more we may be able to do to help you overcome it.
Call our Arrears Team on 0845 603 1892.
In addition you can also seek independent advice from your local Citizens Advice Bureau or Money Advice Centre.
For all general queries or specific information on changing your mortgage arrangements.
Call our Customer Services Team on 0845 603 1892
or email your question (please include your mortgage account number) to: cmt@boi-mortgages.co.uk