"All I want is clear and simple mortgage help. Is that too much to ask?"

Accessibility

We want as many people as possible to be able to benefit from this website. Which is why we have used our knowledge and understanding of how different people access and use the Internet to develop content and tools that are both clear and simple for everyone to use.

If you find there are any problems with this website, please let us know so that we can try to rectify them as quickly as possible. You can contact us here.

Validation

We believe that usability and accessibility must have a solid foundation. So we have used the XHTML 1.0 and CSS specifications created by the W3C. We have also striven to achieve AA accessibility as measured against version 1.0 of the WCAG.

However, we appreciate that a number of the checkpoints of the WCAG are subjective - and although we are confident that we've met them, there may be instances where interpretation may vary.

Font size and legibility

To increase or decrease the text size within this website please click on the view menu In Internet Explorer and change the text size.

Screen resolution and other issues

This website has been designed for an 1024 x 768 screen resolution and upwards. To change the screen resolution in Internet Explorer on your computer, open 'Display' properties and click on the 'Settings' option. Draw the sliding 'Desktop Area' scale to 1024 x 768 or higher.

The use of Flash is kept to a minimum to aid the ease of navigation throughout the site. You will need Netscape 4.0 (or higher) or Internet Explorer 4.0 (or higher) to view this site.

You can download the relevant browser or upgrade the version of your browser by clicking on the appropriate icon below:

For your convenience we've included links to other websites within this site. We do not have responsibility for these other sites. By linking to them we are not making any statement, warranty or representation as to their quality or contents. Please note that we are not the owner of copyright in other websites to which this site may be linked and that you should check those websites before copying any materials from them.

You must ensure that any software downloaded to your computer from the Internet is suitable for use on your computer and virus free. This applies to any software downloaded from this website as we cannot warrant that this website is free from errors, defects or viruses. We strongly recommend you check for compatibility and viruses before downloading anything.